Where complex technology meets organizational reality
Twenty years bridging strategy and execution.
The work Grant finds most interesting sits where complex technology and organizational reality converge — where the architecture decision and the people decision turn out to be the same decision. Most technology failures aren't technical. They're failures of translation: between what's possible and what the organization can absorb, between what the strategy assumes and what execution actually requires.
As CTO of Vibrant Emotional Health, he built the technology and the organization — from a team of 30 to 140 people, $75M budget, national infrastructure connecting 200+ crisis centers — while the 988 Suicide & Crisis Lifeline went live routing millions of contacts. Before that, nearly 15 years at McKinsey and Accenture running digital transformations for Fortune 500 companies, deploying conversational AI in brand-critical customer experiences before large language models existed.
AISymmetric — Senior AI & Enablement Advisor